Pre-collections that bring students back
Meadow resolves past-due balances end to end, while your team bills for next term.
Pre-collections is the step before collections
Once an account reaches a third-party agency, you recover a fraction of the balance and lose the student for good. Pre-collections is the window before that when students are past due but still reachable. Meadow works that window as a fully branded extension of your office, not a separate third-party.
Everything runs the way you’d run it
From your office, not as a separate third-party.
Send clear bills, paid in one click
Straight from your school-branded link (pay.school.edu) in any email or text. Every charge and credit is listed by term and updates automatically with each payment or ACH return.
Offer more ways to pay over time
Flexible, self-service and fully customizable past-due payment plan options with autopay. You set the guardrails.
Reach students who stopped responding
Personalized text message and email communications to their school and personal addresses, all sent from your office and tracked end to end.
Gain full A/R visibility
Track every student, balance, payment plan, and communication in one live dashboard. Add dynamic filters, create lists and receive alerts when students fall behind.
Answer students and families 24/7
Meadow's Student Billing Agent answers account-specific questions over SMS at any time, in any language, and within your school policies. Every conversation logged and routed to the right office.
Know who's at risk before it's too late
Meadow monitors every account, detects hundreds of signals, and flags students at risk so you can take proactive action before they end up in collections.
From hold code to posted payment
Meadow sits on top of the SIS you already use. No new system, no major IT project.
Apply a Meadow hold code
You add a code to past-due accounts in your SIS. No new software, no exports.
Meadow takes it from there
Email and SMS run automatically for up to 180 days, personalized to every student.
Payments post automatically
Students pay. It posts back to your SIS. No manual work involved.
Security and trust engineered for higher ed
Established safeguards protect your institution’s data — and the students behind it.
SOC 2 Type II
Independently audited every year, with continuous monitoring in between
HECVAT
Pre-completed higher ed vendor assessment toolkit
PCI DSS compliant
Secure payment processing that meets the highest standard for handling card data
FERPA compliant
Protected access controls and data handling for users and agents
How University of the Pacific recovered $400K+ in nine months — and cut past-due A/R in half
“I’m not having to sit here for the next eight hours and package envelopes for 110 students that need a 30-day letter. That alone would take me up to a day and a half depending on how big the population was at the time.”
Laura Brasil
Student Business Services Lead
Ask them, not us
Tulsa Community College
Liz Stevens
AVP & Director of Student Financial Services
University of New Hampshire
University of the Pacific
Laura Brasil
Student Business Services
University of the Pacific
D'Youville University
Director of Student Financial Services
Marywood University
Blue Mountain Community College
Student Account Specialist
Grace Christian University
Austin Peay State University
Chelle Davidson
Bursar
Tulsa Community College
Lane Community College
Executive Director of Fiscal Services
Helena College University of Montana
See what you'd recover with Meadow
More than pre-collections
Meadow covers the whole financial relationship with a student — from the first cost estimate before they apply to the last balance after they’ve left.
Don’t just move money. Move your institution forward.
Frequently asked questions
No. Meadow works past-due accounts as an extension of your office, under your school's name, before anything goes to a third-party agency. Students hear from your office, not a collector, and get a plan they can manage.
No. Pre-collections runs alongside the billing and payment system you already use. If you want Meadow for current-term billing too, see Retention.
Meadow can work any balance, regardless of how old it is. We find the sooner we begin outreach the better, but we have helped schools recover balances that are 7 years old.
Our typical communications cadence runs for 180 days but we are able to adjust as needed.
We work with every major SIS: Ellucian Banner, Ellucian Colleague, Jenzabar, PeopleSoft, Workday, Anthology, Student First, PowerCampus, and CAMS. Don't see yours on the list? Ask us if we can integrate.
We send highly targeted and personalized messages with clear subject lines and CTAs. We recognize where students are most likely to respond based on past behavior and follow up with them there. All communications are sent from your office by email and text, and link straight to their bill.
No. Students and parents pay from the school-branded link in any text or email, by card, bank account, Apple Pay, Google Pay, or Transfermate (international wire).
Yes. Students set up flexible payment plans of up to 24 months on their own, with autopay. You set the due dates and guardrails.
Meadow flags the account in your dashboard, so your team can step in before the balance grows. If the student is on autopay, Meadow also emails them and anyone they've added to their account right away.
It answers students' and parents' account-specific billing questions by text, in their native language, at any hour, following your office's policies. Every conversation is logged, and anyone who needs a human is routed to the right office. It takes routine questions off your team's plate and ensures that students get answers when they need them.
Usually within days. At Molloy University, one student paid in full and two set up payment plans the same day the first messages went out. The majority of institutions see 30%+ recovery within 60-90 days.
We offer two options that vary based on school size. The first option is a standard flat fee, paid annually upfront. The second option is a success fee, invoiced monthly, which is entirely performance-based and comes with no upfront cost. Book a demo and we can discuss what makes the most sense for your institution.
Yes. Meadow is PCI DSS compliant, NACHA compliant, and SOC 2 audited, has a pre-completed HECVAT, and screens every payment for fraud. Documentation is in our trust center: https://trust.meadowfi.com/