Retention

Clear the balance. Keep the student.

Meadow monitors every balance, talks with every student by text and email, answers questions around the clock, and predicts late payments before they happen.

Trusted by 500+ Higher Education Institutions
The California State University
University of New Hampshire
Gonzaga University
Mars Hill University
The University of Texas at El Paso
Salt Lake Community College
Harding University
Arizona State University
Penn State University
University of the Pacific
Kirkwood Community College
Savannah College of Art and Design
The University of Texas at Austin
Grand Valley State University
Northern Arizona University
Austin Peay State University
Colorado Mesa University
University of Maryland, Baltimore County
Chapman University
California Lutheran University
Gettysburg College
Virginia Military Institute
California State University, Bakersfield
University of North Carolina Wilmington
Greensboro College
William Jewell College
Defiance College
Upper Iowa University
Faulkner University
Southern Virginia University
California State University, Dominguez Hills
Cornell College
Ozark Christian College
Tallahassee Community College
Wheaton College
Bluefield University

Retain more students, from the first bill to the last balance

Bill Presentment

Show students exactly what they owe

Clear bills and PDF statements, fully customized and branded to your school. Every charge and credit listed by term, updated automatically with each payment or ACH return.

Mobile Bill Pay
Mobile Payments

Pay in one click

The most convenient way for students and families to pay, straight from your school-branded link, in any email or text. Apple Pay, Google Pay, international wire, card, or bank account.

Mobile bill pay screen
Payment Plans

Offer more ways to pay over time

Flexible, self-service and fully customizable plan options with autopay. You set the guardrails.

Payment Plans mobile screen
International Payments

Accept payments, domestic or international

Take card or bank payments in local currency and local methods, with the rate shown up front.

International Payments interface
Financial Aid Refunds

Ensure financial aid refunds reach the right students

Students get paid to the method they choose, not a paper check. Every identity is verified before money goes out, and changed bank details or shared accounts are held for review.

Refunds dashboard
Communications

Reach students who stopped responding

Personalized text message and email communications to their school and personal addresses, all sent from your office and tracked end to end.

Communications dashboard
A/R Dashboard

Gain full A/R visibility

Track every student, balance, payment plan, and communication in one live dashboard. Add dynamic filters, create lists and receive alerts when students fall behind.

AR Dashboard
Student Billing Agent

Answer students and families 24/7

Meadow's Student Billing Agent answers account-specific questions over SMS at any time, in any language, and within your school policies. Every conversation logged and routed to the right office.

Student Billing Agent interface
Predictive Risk Scoring

Know who's at risk before it's too late

Meadow monitors every account, detects hundreds of signals, and flags students at risk so you can take proactive action before they end up in collections.

Illustration of financial risk scoring
Pre-Collections

Save students and A/R from collections

Every message and bill comes from your office, under your name, not a separate third party. More balances get resolved, faster, and more students re-enroll.

Pre-Collections SMS communication

Get started before your next billing cycle

Meadow integrates with every major SIS, so there’s no heavy lifting.

Security and trust engineered for higher ed

Established safeguards protect your institution’s data — and the students behind it.

SOC 2 Type II

Independently audited every year, with continuous monitoring in between

HECVAT

Pre-completed higher ed vendor assessment toolkit

PCI DSS compliant

Secure payment processing that meets the highest standard for handling card data

FERPA compliant

Protected access controls and data handling for users and agents

How William Jewell Increased On-Time Payments by 47%

Student receivables are the lowest I have ever seen.

Sherry Hansen

Assistant Director of Student Financial Services

The case for your CFO

48%
More students on payment plans

Harding University

"Meadow is like having an additional staff member… the ease of use of their portal is outstanding."

Senior Director of Student Financial Services

Greensboro College

47%
Increase in on-time payments

William Jewell College

"Student receivables are the lowest I have ever seen."

Sherry Hansen

Assistant Director of Student Financial Services

William Jewell College

38%
Reduction in past-due A/R in its first 17 months

Tulsa Community College

"The communication piece that is offered is [unparalleled]. Taking some of the manual work off of our plate is phenomenal."

Staff Accountant and Student Account Manager

Cornell College

$769K
Recovered past-due balances in the first 10 months

Marywood University

"Every institution should look at this. If you want more proactive, streamlined, and student-friendly communication, this is a great option."

Alexander Johnson

Director of Information Technology

Oklahoma Wesleyan University

$519K
Recovered past-due balances in its first 13 months

Upper Iowa University

"Makes my life easier! Helps take care of communication on balances and helps students set up payment plans with ease."

Executive Director of Financial Services

Upper Iowa University

$634K
Recovered past-due balances in its first 8 months

Austin Peay State University

"Meadow has allowed us to streamline the payment process… to take the stress and hassle out of paying for education."

Director of Financial Services

Mars Hill University

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Frequently asked questions

Does Meadow replace our current payment system?

Yes. Meadow communicates with students, presents the bill, takes payments, offers payment plans, processes refunds and provides you with analytics and reporting. Every payment posts back to your SIS.

Which SIS platforms does Meadow work with?

We work with every major SIS: Ellucian Banner, Ellucian Colleague, Jenzabar, PeopleSoft, Workday, Anthology, Student First, PowerCampus, and CAMS. Don’t see yours on the list? Ask us if we can integrate.

How long does it take to implement?

Our goal is a fast and easy implementation: Schools go live in as little as 5 weeks, so you can be up and running before your next billing cycle.

Do students need to download an app?

No. Students and parents pay from the school-branded link in any text or email, by card, bank account, Apple Pay, Google Pay, or Transfermate (international wire).

Do payment plans adjust when a student's balance changes?

Yes. Plans rebalance automatically when charges or credits post.

Can students set up a payment plan on their own?

Yes. Students and parents choose a plan and enroll from the same link where they see their bill, with autopay built in. You set the due dates and guardrails, so you maintain control. We do the work so your office doesn't have to set up plans by phone or track them in a spreadsheet.

What happens if a student misses a plan payment?

Meadow flags the account in your dashboard, so your team can step in before the balance grows. If the student is on autopay, Meadow also emails them and anyone they've added to their account right away.

What if a student pays by cash or check?

Your team records the payment in your SIS and the student's balance and payment plan update in Meadow to match.

What happens when an ACH payment is returned?

Meadow reverses the payment, updates the student's balance, and lets the student know so they can pay another way. You can track the reversal in your dashboard.

How do refunds work?

Meadow sends each financial aid refund to the student's chosen method. Fraud checks and identity verification are built in.

What is the Student Billing Agent?

It answers students' and parents' account-specific billing questions by text, in their native language, at any hour, following your office's policies. Every conversation is logged, and anyone who needs a human is routed to the right office. It takes routine questions off your team's plate and ensures that students get answers when they need them.

Is Meadow secure?

Yes. Meadow is PCI DSS compliant and SOC 2 audited, has a pre-completed HECVAT, and screens every payment for fraud. Documentation is in our trust center: https://trust.meadowfi.com/